Top 10 Biggest Food Delivery Companies: Ready To Perform Better In 2024

A little under two decades ago, food delivery was limited to cuisines like Chinese. In this day and age, food delivery has become a global market and is worth more than $150 billion. With the majority of millennials and the younger generation preferring to order food online, the demand for online food delivery is increasing every day.

In this post, we will list the biggest food delivery companies in the world. When you’re ready to create your own food delivery app, you can count on Suffescom Solutions.

1. DoorDash - American Company that Operates an Online Food Ordering and Food Delivery Platform

DoorDash Business Overview

• Founded: January 2013
• Revenue: 2.886 billion USD (2020)
• Total assets: 6.353 billion USD (2020)

DoorDash is a US-based food tech giant that operates an online food ordering and delivery platform. At present, it has a market capitalization of $47.6 billion. DoorDash, in its latest fourth-quarter earnings report, said that its sales jumped by 226%, with 273 million orders. Strikingly, it acquired 82 million orders in the same quarter the previous year. The fourth quarter earned it $970 million.

The company serves 4,000 cities across the US, Canada, and Australia. The application offers a good recommendation engine for discovering restaurants, serving a wide array of local eateries and national chains. Additionally, it features monthly DashPass subscriptions to reduce service fees.

Salient Features Of DoorDash Model

• DoorDash hires its own drivers and are called Dashers
• Delivery fee charges for the customer per order are $5 to $8
• The company’s commission is close to 20%

How DoorDash Makes Money?

DoorDash makes money under three categories:

Order Commission

DoorDash delivers from the restaurant to the doorstep of customers ordering online through DoorDash. The platform charges a commission on every order delivered, which is around 20%.

Advertising

DoorDash also charges restaurants for marketing and advertising on the app.

Delivery Fees

DoorDash hires its own drivers, and the delivery rate depends upon the distance traveled and ties-up with the restaurant in consideration.

Value Propositions DoorDash Offers

DoorDash takes control of the delivery process. The value it brings to different concerned parties are listed as follows:

For Customers

1. Better pricing and increased efficiency.
2. Tracking delivery after placing an order.
3. Constant customer support.
4. A platform covering a massive number of restaurant menus.

For Restaurants

1. Convenient and worry-free food delivery.
2. A more extensive customer base.
3. Empowerment of small restaurant owners.

For Drivers

1. Source of employment.
2. Source to receive tips for the customers.

2. Uber Eats - Uber Eats is an Online Food Ordering and Delivery Platform

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Uber Eats, also known as Uber Delivery, is the food delivery vertical of the ride-hailing giant. The brand witnessed a YOY growth of 130% in December 2020.

It has a nearly perfect rating on the App Store and Google Play. The food delivery app has managed to close the gap that exists between the customers and restaurants.

With no minimum order amount, it bags the second position among the world's biggest food delivery companies. Customers love the fact that UberEats delivers food for a flat-rate booking fee.

Salient Features Of Uber Eats Model

• Smart curation
• Pre-orders
• Restaurant manager
• Hassle-free ordering from anywhere
• Convenient exploring
• Push notifications

How Uber Eats Makes Money?

Uber Eats, being one of the biggest food delivery companies in the world, makes money in the following ways:

Order Commission

Uber Eats receives a 30% commission from the restaurants on the order’s cost.

Promotions

Uber Eats runs exclusive promotions for brands to help them get more traction and sales. In return, the company charges a commission.

Delivery Charges

Uber Eats charges its customers for the food delivered. The delivery depends on the customers’ location and the courier availability.

Value Propositions Uber Eats Offers

There are different value propositions that Uber Eats offers.

For Restaurants

1. A more significant customer base.
2. Marketing and advertising tool.

For End Customers

1. Availability of a wide range of restaurants.
2. Order tracking.
3. Customer support.
4. Multiple payment options.

For Drivers

1. Source of income.
2. Freedom to choose the location and time of work.

3. Grubhub - Grubhub Inc. is an American Online and Mobile Prepared Food Ordering and Delivery Platform

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Grubhub is one of the largest food delivery companies in the world and is based in America. The company is owned by Just Eat Takeaway. It has a valuation of $5.5 billion. In the latest fourth quarter, its total orders touched 61 million. Its December revenue stood at $504 million.

Not only has Grubhub simplified the food ordering mechanism for people, but it also has set a benchmark in the food ordering industry. Whether it is in terms of the user base, revenue, or sales, Grubhub has managed to maintain its spot amongst the most preferred largest food delivery companies in the world.

Salient Features Of Grubhub Model

• Promotes contactless delivery
• Reward programs for drivers
• Discounts and reward programs for customers
• Adoption of sustainable practices
• Profit calculation facility for restaurants
• Pre-ordering facility

How Grubhub Makes Money?

Grubhub's business model is centered on charging eateries a percentage-based per-order commission. Grubhub provides delivery services to restaurants on its network in various markets. When diners make an order on the company's platform, the company earns revenue.

Restaurants can set their own commission rate, which might be lower or higher than the base rate. Restaurants with a higher commission rate have more exposure to guests on the platform.

Restaurants that use Grubhub's delivery services must also pay an extra fee. Diners are also charged for the delivery services it offers. Grubhub typically sends net proceeds to eateries at least once a month.

Value Propositions Grubhub Offers

Grubhub offers the following values to different segments.

For Customers

1. Access to innumerable local restaurants.
2. Safe and contactless delivery.
3. Catering and delivery services for corporates.
4. 24/7 customer support.
5. Options for customers to purchase and give gift cards for special occasions.

For Restaurants

1. Exposing a restaurant partner’s menu to millions of users.
2. Marketing tools for restaurants to promote their business.
3. Complimentary tablet and panel for accepting and managing orders.
4. Effective customer service on behalf of restaurants.

For Drivers

1. Source of income.
2. The flexibility of working
3. Easy-to-use driver app for getting and delivering orders.
4. Source to get tips from the customers.

4. Delivery Hero (Deliveroo Clone - Delivery Hero is a German Multinational Online Food-Delivery Service Based in Berlin, Germany.

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Delivery Hero, as the name suggests, pioneers in delivering an amazing experience to its customers. Its services are available in around 50 countries and operate a wide range of local brands that share a common mission of enhancing delivery experience.

The company processed 791 million orders in the third quarter of 2021, which equals a YOY growth of 52%.

Surprisingly, it also claims to deliver the items themselves, and riders from the network delivered 50% of all orders in the second quarter of 2021.

Working with an extensive global ecosystem of riders, restaurants, shops, and partners, it also delivers groceries, flowers, coffee, medicine, and more.

Salient Features Of Delivery Hero Model

• Works with a global ecosystem of riders, restaurants, and partners
• Delivers meals, flowers, medicine, and groceries

How Delivery Hero Makes Money?

As per Nasdaq, Delivery Hero takes a normal commission of 10 or 11 percent on each request, which turns out to be generally €1.60.

The platform generates revenue through fees levied on the participating restaurants. It charges a setup fee and a monthly subscription fee for restaurants to enable them to receive orders through the marketplace.

Value Propositions Delivery Hero Offers

Delivery Hero brings various benefits for riders, restaurants, and customers

For Riders

1. Source of income.
2. Work flexibility.

For Restaurants & Vendors

1. Introducing restaurants to millions of users.
2. Marketing support to restaurants.

For Customers

1. Fast delivery
2. Effective customer service.
3. Access to innumerable restaurants.

5. Just Eat Takeaway

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Just Eat Takeaway is a Netherlands-based food delivery company. The marketplace connects consumers with over 580,000 restaurants. The company was created in January 2020 and merged two of the world’s most suc­cess­ful food deliv­ery firms: Take​away​.com (found­ed in 2000 in The Nether­lands) and Just Eat (found­ed in 2001 in Denmark).

Being one of the biggest food delivery companies in the world, it facilitates online ordering, payment, and fulfillment of orders. The platform uses a hybrid model, which is based on the marketplace heritage (where restaurants do their own delivery) with logistics capability (where restaurants do not have their own delivery sources).

Salient Features Of Just Eat Takeaway Model

• Convenient navigation through the search bar
• Easy payment procedure
• Better search results
• Delivery assurance

How Just Eat Takeaway Makes Money?

Just Eat has three revenue streams:

Connection Fees

The platform generates revenue from the one-off fee that restaurants pay to join the services.

Transaction Fees

Revenues are generated from commissions that the company charges for every order completed and from the amount charged to restaurants for processing customer card payments.

Advertising Fees

The platform charges fees from restaurants for higher placement in search results and branded commodity products.

Value Propositions Just Eat Takeaway Offers

Just Eat Takeaway is a bringer of value for every party involved.

For Customers

1. Identification of restaurants within a given location.
2. Robust and scalable platform.
3. Customization for order delivery (whether to choose self-pickup or get it delivered) and payment options.

For Restaurants

1. Increases accessibility by alerting customers about the restaurants having takeaway options.
2. Creates convenience for restaurants to sign up for inclusion on the platform.
3. Generates more orders for restaurants.
4. Offers a money-back guarantee.

Finally, the company's the brand/status provides a value proposition for both consumers and eateries. It claims to be the obvious market leader in 12 of its 15 markets, with 13.4 million active users. It has also received a number of important awards. Selection for the "UK Fast 50," a list of the country's fastest-growing tech enterprises, two Digital Masters Awards, and three Drum Marketing Awards are among them. All of this success distinguishes it from other services, encouraging customers to try it first and restaurants to collaborate with it.

6. Meituan

According to the JM Financial report, the Chinese food and grocery delivery giant has reached a valuation of $257.7 billion. The platform is for locally found consumer products and retail services like entertainment, dining, delivery, travel, and other services. 

In November 2020, Meituan chief executive Wang Xing had told Financial Times, “Grocery retail is an enormous market opportunity. We aim to “deliver everything to customers’ homes.”

The company operates numerous apps and websites to offer various services.

How Meituan Makes Money?

Meituan's primary revenue streams are commissions and advertisements. Commission income from merchants and suppliers such as restaurants, store owners, and other vendors is Meituan's primary source of revenue. As a middleman, they receive a set amount of compensation for each request.

   7. Deliveroo

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Deliveroo is a UK-based online food delivery platform that operates in over 200 locations across the U.K., Netherlands, France, Ireland, Spain, Belgium, Australia, Hong Kong, the U.A.E., Kuwait, and Singapore. 

Deliveroo Editions and its subsidiary focus on developing a network of ghost kitchens. You will be amazed to know that Deliveroo is associated with the most prominent chain restaurants in the U.K., and the majority of them are accessible through the app and other independent restaurants. The app provides delivery services along with marketing and order taking. It provides food from restaurants that do not offer delivery services.

Salient Features Of Deliveroo Model

• Easy ordering
• Easy payment
• Easy onboarding
• Ease of navigation
• Real-time customer support

How Deliveroo Makes Money?

Deliveroo's business strategy is based on delivery fees, service costs, onboarding fees, subscriptions, and cloud kitchen sales. 

Furthermore, direct clients account for the majority of Deliveroo's revenue. They charge £2.50 for shipping as well as commission fees from their partners, which range from 10% to 20% for every order (if the restaurant has more than one delivery partner, the commissions are higher). 

Deliveroo's business model generates a significant chunk of its revenue through promotions and partner incentives to partner restaurants, for which Deliveroo charges a fee.

Value Propositions Deliveroo Offers

Deliveroo offers rich value propositions to customers, drivers, and restaurants.

• For Customers

1. Restaurant availability for everyone.
2. An effective way to review and order food from local food restaurants.
3. Delivers orders under a 32-minute window frame.

• For Restaurants

1. Builds partnerships with a vast range of high-quality restaurants.

• For Drivers

1. Extra income for riders.
2. Riders as collaborators.

    8. Postmates

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Postmates is one of the world's biggest food delivery companies. It is

a USA-based food delivery service and quick e-commerce owned by Uber. The application offers a wide range of local delivery options of restaurant-prepared meals. 

Salient Features Of Postmates Model

• Special featured stores
• Deliveries are made within 1 hour

How Does Postmates Makes Money?

Postmates makes money by collecting fees and from its premium subscription called Unlimited.

• Fees

The company collects a percentage of the sale price and also makes money via delivery fees that are paid to ship the item. 

• Unlimited

Unlimited is a premium subscription that allows customers to save money on deliveries and receive benefits in return for paying a monthly or annual fee. 

Value Propositions Postmates Offers

Postmates offers multiple benefits as follows:

• For Customers

1. Customers can order anything from local stores.
2. Uninterrupted availability of the services.

• For Merchants

1. Access to an extended customer base.
2. Serve their customers through the app.
3. Online visibility to the merchants through the platform. 

• For Drivers

1. Flexibility to choose their own schedule.
2. Drivers get 80% of the delivery fees.
3. More earnings with an increase in the number of deliveries fulfilled.

9. Swiggy

Counted amongst the biggest food delivery companies in the world, Swiggy has a quick pickup and dropoff service. The application has a ‘no minimum order’ clause, which makes it highly popular. 

Swiggy has been able to achieve rapid growth not only due to exceptional talent but also because of the “customer-backward thinking”, first-principles thinking, efficient execution that focuses on raw problem-solving skills. 

Salient Features Of Swiggy Model

• Rider location tracking
• Advanced payment services
• Food categories management
• Featured restaurants
• Commission management

How Swiggy Makes Money?

Swiggy charges a 15-20% commission on the total order bill, and the amount depends on factors like the number of orders, the restaurant’s location, the commission charged by competitors, and more. 

Value Propositions Swiggy Offers

• For Customers

1. Fast delivery
2. Effective customer service.
3. Access to innumerable restaurants.

• For Restaurants

1. A larger customer base.
2. Marketing and advertising tool.

• For Drivers

1. Source of income.
2. Freedom to choose the location and time of work.

Bottom Line:

Flushed with money, the companies are now jostling to enter consumers’ minds and make more money. Technology is empowering the above-mentioned largest food delivery companies in the world, and this is why they are recognized across the globe.

In a world where companies clone each other’s offerings in no time, Suffescom Solutions is your go-to app development partner that can help you compete with the food delivery giants. We are here to empower you with the solutions you have been seeking.