Why Investing in a Whitelabel Roadside Assistance App is a Smart Business Move?

Everyone enjoys a thrilling trip until the vehicle breaks into the middle of nowhere. Finding a garage and fixing the issues, especially at night, is more than a nightmare. This is when the driver needs quick help, which is only possible with roadside assistance apps.

A famous report predicts that the global roadside assistance market will reach USD 25.58 billion by 2030, providing ultimate business growth opportunities.

Therefore, if you also run a towing business and are looking for reliable solutions to enhance service efficiency, then the Whitelabel roadside assistance app is the solution.

This blog explains everything about our white label roadside assistance app, whose cost ranges between $5000 to $15,000 making it a cost-effective option for businesses.

Working Process of Readymade Roadside Assistance App

Using our ready-made roadside assistance app is extremely simple due to its easy-to-navigate interface and intuitive features. It connects the driver with the nearby service provider to provide immediate assistance. The following is the step-by-step working flow of our pre-built car towing app. Have a look at it.

1. User Registration

The user first downloads the application from a dedicated platform and then creates an account by entering necessary details such as name, vehicle number, contact number, etc.

2. Location Access

After this, the app requests permission to access the user's location to provide timely and correct assistance.

3. Service Request

Now, the app displays multiple services, such as towing, flat tyre changes, fuel delivery, medical emergencies, and police help. Users can select the service that best suits their situation with just one click.

4. Location Confirmation

After this, the Whitelabel towing app asks users to confirm their location and add details about their situation.

5. Service Provider booking

Once the location is confirmed, the app uses its advanced algorithms to search its network of service providers and sends a request to the nearest one to fulfill the user's request.

6. Service Confirmation &ETA

After machining the service providers, the user receives a confirmation notification and the estimated arrival time for each provider.

7. Real-time Tracker

The app provides real-time updates and allows users to track the service provider's location on the app's interface.

8. Service Completion

After reaching the location, the service provider resolves the problem, allowing the user to update the service completion within the app.

9. Payment Processing

The user can choose the preferred payment method to pay for the service.

10. Feedback and Rating

Once the service is completed, the user can share their feedback and give a rating within the app.

11. Service History

Users can quickly check the details of their previous incidents and payments within the app.

Key Features of a Whitelabel Roadside Assistance App

The following are the core features we integrate into our Whitelabel towing app for cars and trucks. Check it out now!

Admin Panel

1. User Management

The admin allows the admin to add, remove, or suspend users and manage their roles from the app. This feature gives the admin centralized control over the app users and prevents unauthorized access.

2. Detailed Analytics and Reports

The machine learning models provide detailed insights into app usage, trip details, and performance. These reports help admins identify strengths and weaknesses and make informed decisions.

3. Notification Management

The admin can manage the notification setting within the application, ensuring users get timely and essential alerts.

4. Live Performance Tracking

The integrated Google Maps and Mapbox API display real-time trip processes on the admin dashboard and alert drivers of delays or route deviations. This feature ensures timely service delivery and enables driver accountability.

5. Discount and Promotional Campaigns

The app’s algorithms segment customers and allow admin to create and manage discount and promotional campaigns. This enables targeted promotions and provides a competitive advantage.

6. Service Management

The towing app allows admins to create and categorize services based on vehicle type, distance, and urgency. This helps them easily handle service requests and ensure accurate service offerings.

Service Providers

1. Registrations

The Whitelabel towing app for cars and trucks first collects and verifies the service provider credentials, ensuring only qualified towing professionals are onboarded.

2. Route navigation

The app uses GPS tracking to guide service providers and offers route optimization using AI-based algorithms, reducing the Estimated Arrival time and enhancing customer satisfaction.

3. Request Management

The app displays real-time service requests to service providers with relevant details. They can accept or decline two requests based on urgency or proximity, which helps maximize earnings.

4. Notification and Alerts

The app users push notifications to send service updates, job alerts, and earnings notifications to providers, reducing missed service opportunities.

5. Booking Management

The app allows service providers to easily manage upcoming, ongoing, and completed tow bookings within the app. This helps reduce service delays and improve operational efficiency.

6. Earning Management

The towing service app generates detailed daily, weekly, and monthly earning reports. It also displays service provider incentives and transaction history, enhancing financial transparency.

Customer/ Client

1. Sign up

Users can register the application, create an account, and securely log in. The app ensures better security by allowing secure user authentication measures.

2. In-app chat and call

The Twilio API and WebRTC enable real-time communication between customers and mechanics. They also provide a file-sharing feature, which reduces miscommunication and improves service coordination.

3. Multiple-payment Options

Secure payment gateways and other multiple payment options that have been implemented allow customers to pay for their service using their preferred method, ensuring safe transactions.

4. Profile Management

The customer can manage their details and save previous transactions and payment preferences, which enhances personalization and improves user experience.

5. Advanced Search Filters

The app includes advanced search filters based on urgency, price range, service category, and vehicle type. These filters help users find the right service providers based on availability, ratings, and location, saving them time and enhancing user satisfaction.

6. Rating and Reviews

Once the service is completed, customers can leave feedback about mechanics and services, enhancing transparency and service quality.

7. Service Tracking

Customers can track the mechanic's location in real time within the app and receive an estimated arrival time, enhancing the customer experience and reducing uncertainties.

8. Multi-language support

Our readymade roadside assistance app offers multiple languages, allowing users to access the app in their preferred languages.

9. Multi-Currency Support

The app provides a local currency conversion feature and offers regional support.

Mechanic App

1. Schedule Manager

The app provides a dedicated dashboard where the mechanics can manage their appointments and daily workflow to reduce scheduling conflicts.

2. Profile Management

The mechanics can manage their personal details, certifications, skills, and service ratings on their profiles to build customer trust and boost revenue.

3. Route Guidance

The app offers mechanics real-time navigation, allowing them to reach customers on time and provide services without delays.

4. Request Management

The app allows mechanics to accept, decline, or ask customers to reschedule service, enhancing service quality.

5. Service History

The mechanic can check previous repair services and customer interactions. This helps them track their performance and enhance service consistency.

6. Earning Overview

The app displays earnings, service commissions, and payout details on the mechanic’s dashboard. This helps them improve their financial tracking and income planning.

7. Weather and Traffic Alerts

The advanced machine language models and NLP predict weather and traffic updates and alert service providers to plan more effectively.

Add-on Features We Integrate into Our Whitelabel Roadside Assistance App

Below is the list of extended features we integrate into our pre-build towing app for user satisfaction.

1. Refer and Earn

The readymade towing app allows users to drive their friends and relatives, which helps increase the customer base. If the referral joins, the referee will receive a special reward.

2. Automated Fare Calculations

 A Ready-made towing app for towing help allows customers to check the detailed fare estimation for the services they select while booking.

3. Turn-by-turn navigation

We provide an in-app turn-by-navigation feature that enhances the functionality of our white-label towing app. This feature offers drivers in-app turn-by-turn instructions, preventing them from opening Google Maps repetitively and allowing operations to run smoothly.

4. Chat Module

The app includes a chat module, where the driver and the customer can chat via text after the driver accepts the request.

5. OTP on Trip Start

Once the service is confirmed, the integrated Twilio API shares a unique OTP with the customer, ensuring security and service accountability.

6. Call Masking

The call masking features allow users and service providers to mask contact numbers and maintain privacy.

7. In-app Wallet

The app provides an in-app secure wallet where users can credit their payments for convenience.

8. AI-powered Chatbot for Instant Support

We integrated an AI chatbot into the application, which provides users with quick assistance with their issues and guides them on what to do while they wait for help.

9. Integration with Smart Car Diagnostics

We integrated this feature into the app to retrieve data such as tyre pressure, battery voltage, fuel level, and engine diagnostic code. This feature helps mechanics detect issues automatically, making the process smoother.

Business Benefits of Using Readymade Towing App

The Readymade roadside assistance app offers the following compelling benefits. Let's examine it!

1. Multiple Revenue Streams

The Whitelabel roadside assistance app opens to multiple revenue sources, including subscription plans, in-app advertisements, etc.

2. Increase Customer Convenience and Loyalty

The app allows customers to request service for vehicle problems with a few clicks from their phones. The app provides 24/7 convenience, which enhances user satisfaction and loyalty.

3. Enhance business Reach

A whitelabel towing app for cars and trucks offers multiple features with high-end technology, which enhances customers' experiences. Happy and satisfied customers share their reviews in their connections, which leads to a positive business reputation and ultimately increases business reach.

Business Model for Readymade Towing app

Below are the two business models for which we build readymade towing apps.

1. Single service Aggregator Model

In a single-service aggregator model, the app acts as a one-stop shop for users to access all their roadside assistance needs rather than contacting multiple service providers.

2. Multi-Service Aggregator

A readymade roadside assistance app with a multi-service aggregator model is a platform that connects users with various roadside assistance services from different providers through a single app.

Which Businesses Can Take Advantage of Our Readymade Towing App

1. For Independent Towing Companies

Suffescom is an industry-leading towing service app providers, helping independent towing business owners expand their services with their whitelabel solutions without paying the higher costs of a custom app. They can adapt our pre-built towing app, which offers world-class features with high-end technology and functionalities. Our solution helps streamline operations, enhance service response time, and increase the client base.

2. For Fleet Operators

We build robust, efficient, and pre-tested towing apps that help fleet operators improve dispatch efficiency and increase response time. Our app includes an automated dispatch system that assigns service to the nearest available driver, helping reduce wait time and optimize resource utilization. The integrated GPS tracking and real-time updates allow managers to monitor operations, ensuring faster roadside assistance and improved customer satisfaction.

3. For Entrepreneurs & Startups

Our readymade towing app ensures startups and established entrepreneurs lead in the business world with minimal investment. Our white-label towing solution enables full customization, allowing businesses to modify the app according to their brand niche. The innovative feature helps businesses establish a competitive presence in the market.

Revenue Model of Whitelabel Roadside Assistance App

There are various ways to generate revenue from our Whitelabel towing app for cars and trucks, some of which are listed below.

1. Subscription Fees

Providing subscription plans for customers with additional features or access to premium services helps the admin generate recurring revenue.

2. Advertising Revenue

The app owner can generate significant revenue by displaying ads for other businesses, such as auto dealerships and repair shops.

3. Premium Features

The admin can implement premium features, such as personalized customer support, extended coverage, or services, and charge additional fees for using them.

4. Commission on Service Fees

The primary source of income is a commission fee, which the app owner pays as a portion of the total cost of a roadside assistance service provided through the app.

How is Suffescom’s Whitelabel Roadside Assistance App, Different From Competitors?

Suffescom is one of the best roadside assistance mobile app providers. Our solutions are superior to those of our competitors due to the following features.

1. Deep Customization Options

Suffescom offers extensive flexibility in customizing white-label apps. Users can modify the logo, color scheme, elements, text, images, and functionalities to match the client's brand identity.

2. Extensive Feature library

Our white-label apps often include various pre-built features tailored to industry needs. These features are easy to integrate and customize according to different business requirements.

3. Quick Launching

Suffescom understands each business requirement, and its solutions quickly launch on the dedicated deployment platform, saving time and resources.

4. Technical Support and Maintenance

We provide comprehensive technical support to clients throughout their journey from implementation to ongoing usage of the whitelabel solutions to ensure timely updates and smooth operations.

5. Pre-Tested Secure Apps

Our readymade roadside assistance apps are pre-tested with necessary security measures and compliant with industry regulations and standards.

6. Lower Acquiring Cost

Suffescom's white-label mobile apps are more cost-efficient than custom applications. We understand business budget constraints and set genuine pricing models for readymade apps.

7. Market Ready Solution

Our ready-made solutions are pre-build and pre-tested, ensuring businesses establish their market position for continuous growth.

Summary

In conclusion, investing in a readymade towing app for towing help is a cost-effective and informed decision. Whether you are a fleet operator, entrepreneur, or an individual towing company, our pre-built and pre-tested robust roadside assistance app includes various innovative features that help streamline business operations and boost ROI.

FAQs Related to Readymade Towing App

What are the benefits of investing in a readymade towing app?

There are multiple benefits of investing in a readymade towing app. Some are mentioned below.

• Multiple revenue streams
• Cost-effective
• Enhance customer experience

How much does a whitelable roadside assistance app cost?

The estimated cost of a white-label roadside assistance app is

Why Should I choose Suffescom to get a readymade towing app?

At Suffescom, we provide feature-rich and innovative Whitelabel apps to streamline business operations and increase profits.

What security measures do you cover in the readymade towing app?

We incorporate two-factor authentication and biometric measures to prevent unauthorized access to the application. We also ensure that our mobile apps comply with industry standards and regulations.

• Whitelabel Clone Apps
• Roadside Assistance App